topic Re: ONE UI 3.0 - Issues After Update in Mobile Apps & Services

ONE UI 3.0 - Issues After Update

BadSquishy — Tue, 13 Apr 2021 10:48:25 GMT

I'm finding the RCS features keep stopping.

They will work fine for a day at best and I have to reboot the phone to get them to work again. When I check the chat settings they show enabled and connected but messages send as sms and inbound messages sent as chat (as the service is showing connected) are never received. After rebooting I start receiving all my chat messages. My sms and mms message (those who's phones don't support RCS) never have an issue.

This has all been since updating to ONE UI 3.0, before the update there was never a problem.

Samsung Note 20 Ultra 5G

Freedom Mobile in Canada

I never had any issues from picking up my phone in August to the One UI 3.0 update and is progressively getting worse. I've factory reset the phone and chose not to restore any settings and it didn't fix the issue.

Anyone else having these issues?

Re: ONE UI 3.0 - Issues After Update

Blessed4life — Tue, 13 Apr 2021 10:58:59 GMT

Hi, I had the same issue here in the UK, I found a simple fix, if your device takes two simple I installed another sim card with chat features & sent a chat via the second sim then sent a chat message with the first sim & it's been working ever since.
Give it a try.

Re: ONE UI 3.0 - Issues After Update

AndrewL — Tue, 13 Apr 2021 14:43:50 GMT

@BadSquishy: If you open the Messages app > Tap the 3 dots in the top right > Settings > Chat Settings > Select Default Messaging Type > Automatic, does this help at all. If not, try setting it to 'Chat Messages' to see if the issue persists.

Re: ONE UI 3.0 - Issues After Update

MarkLFC — Sun, 09 May 2021 16:37:53 GMT

Hi I have the same issue
My phone does have chat setting in the message settings anymore it as gone is the due to the network carrier or samsung update .
My partner as the same phone and sim and she as it not me 🙈
Thank Mark