https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/1131803#M1310 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1634718">@Rosie8</a>&nbsp;</P> <P>&nbsp;</P> <P>Did you manage to get this resolved. Have you spoken to your Network Provider about the charges and bundle?</P> Fri, 10 May 2019 11:52:48 GMT ChrisM 2019-05-10T11:52:48Z https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/1129791#M1305 <P>Just put new sim into new phone. All great until my settings keeps telling me my number is unknown AND my usual 02 big bundles where I would get 1000 mins of calls and texts is now taking 10-20p per text or call?!</P><P>&nbsp;</P><P>This is my first samsung and I would really appreciate the help&nbsp;</P><P>&nbsp;</P><P>Thanks&nbsp;</P> Thu, 09 May 2019 08:21:39 GMT https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/1129791#M1305 Rosie8 2019-05-09T08:21:39Z https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/1131803#M1310 <P>Hi&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1634718">@Rosie8</a>&nbsp;</P> <P>&nbsp;</P> <P>Did you manage to get this resolved. Have you spoken to your Network Provider about the charges and bundle?</P> Fri, 10 May 2019 11:52:48 GMT https://eu.community.samsung.com/t5/mobile-apps-services/help/m-p/1131803#M1310 ChrisM 2019-05-10T11:52:48Z