topic Re: Unread emails not in bold in Mobile Apps & Services

Unread emails not in bold

tetek13 — Sun, 21 Mar 2021 18:29:26 GMT

i have a new S20 FE 5G . I am using the stock email app. I have also tried Outlook.

The emails that are unread are not in bold. Anyone have any ideas?

Called Verizon and they are "clueless".

Thanks,

Tetek

Re: Unread emails not in bold

Shazzkid — Mon, 22 Mar 2021 05:08:27 GMT

Do you have any accessibility features turned on, such as high contrast fonts?

Re: Unread emails not in bold

tetek13 — Mon, 22 Mar 2021 15:16:31 GMT

Thanks for the reply! I just checked and have no accessibility features turned on.

Yesterday, it worked for a short time. New unread emails were bold the way they were supposed to be. A few of them were spam so I didn't read them. I wanted to see if they remained bold throughout the day. Within 5 minutes or so they changed by themselves to regular font! The bold was gone! I have tried clearing the system cache and the "Display font" as well. It doesn't make a difference.

Any idea how to report this bug directly to Samsung? I always thought Verizon would do that . But tech support said no.

Thanks,

Tetek13

Re: Unread emails not in bold

AxelFM — Wed, 21 Dec 2022 07:52:34 GMT

This happened to me recently after a phone update.

Go to settings, display, font. The update had changed the setting to 'Samsung One'. Choose default font and unread messages, emails, etc, will be in bold again.

Re: Unread emails not in bold

Fmattheu — Sat, 24 Dec 2022 12:25:56 GMT

This worked for me. Thank you.

Re: Unread emails not in bold

SKS24 — Thu, 15 May 2025 07:06:43 GMT

My unread emails are not showing in bold after the recent update. Please can anyone help.