https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8919830#M76552 <P>Si ma almeno tu hai dato una piccola % di speranza&nbsp;</P> Fri, 12 Jan 2024 13:23:39 GMT mfanta 2024-01-12T13:23:39Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8914309#M76540 <P>GALAXY BUDS 2 PRO SMARRITA</P> <P>Salve ho smarrito la buds sinistra, è possibile acquistarne una nuova come ricambio?</P> <P>Saluti e grazie</P> Thu, 11 Jan 2024 20:20:29 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8914309#M76540 Erne73 2024-01-11T20:20:29Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8914482#M76541 <P>No.</P> Thu, 11 Jan 2024 20:37:31 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8914482#M76541 mfanta 2024-01-11T20:37:31Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8918241#M76546 <P>Ciao,</P> <P><a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1762941">@Erne73</a>, ti do il bentornato in Community! </P> <P style="box-sizing: border-box; margin: 0px 0px 15px; color: #000000; font-family: SamsungOne, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Sono spiacente per quanto accaduto.&nbsp;</P> <P style="box-sizing: border-box; margin: 0px 0px 15px; color: #000000; font-family: SamsungOne, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><SPAN>In questo caso, potrai valutare la possibilità di acquistare un solo auricolare facendo riferimento ad un centro di assistenza autorizzato Samsung.</SPAN></P> <P style="box-sizing: border-box; margin: 0px 0px 15px; color: #000000; font-family: SamsungOne, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Clicca qui per trovare il&nbsp;<EM style="box-sizing: border-box;"><STRONG style="box-sizing: border-box; font-weight: bold;">Centro</STRONG></EM>&nbsp;più vicino, ti basterà inserire il CAP della tua zona:&nbsp;&nbsp;</P> <P style="box-sizing: border-box; margin: 0px 0px 15px; color: #000000; font-family: SamsungOne, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><SPAN><A style="box-sizing: border-box; background-color: transparent; color: #1428a0; text-decoration: underline;" href="https://www.samsung.com/it/support/service-center/" target="_blank" rel="nofollow noopener noreferrer">https://www.samsung.com/it/support/service-center/</A></SPAN></P> <P style="box-sizing: border-box; margin: 0px 0px 15px; color: #000000; font-family: SamsungOne, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><SPAN>I nostri tecnici saranno lieti di aiutarti.</SPAN></P> <P style="box-sizing: border-box; margin: 0px 0px 15px; color: #000000; font-family: SamsungOne, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><SPAN>Restiamo a disposizione!<BR /></SPAN></P> <P style="box-sizing: border-box; margin: 0px 0px 15px; color: #000000; font-family: SamsungOne, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><SPAN>Ciao, </SPAN></P> Fri, 12 Jan 2024 09:57:23 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8918241#M76546 Virginia_G 2024-01-12T09:57:23Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8919507#M76550 <P>Un suo collega,alla stessa domanda,l'altra volte rispose di no..boh mettetevi d'accordo.🤦🏻</P> Fri, 12 Jan 2024 12:44:52 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8919507#M76550 mfanta 2024-01-12T12:44:52Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8919735#M76551 <P>Ciao mfanta,</P> <P>come potrai leggere dalla mia risposta, tale eventualità è da verificare con il centro di assistenza di riferimento.</P> <P>Resto a disposizione per ulteriori dubbi.</P> <P>Ciao!</P> Fri, 12 Jan 2024 13:12:59 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8919735#M76551 Virginia_G 2024-01-12T13:12:59Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8919830#M76552 <P>Si ma almeno tu hai dato una piccola % di speranza&nbsp;</P> Fri, 12 Jan 2024 13:23:39 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8919830#M76552 mfanta 2024-01-12T13:23:39Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8921749#M76567 <P>Ma come è possibile che la samsung non sappia se un suo prodotto sia fornibile come ricambio e dove si possa reperire?</P> Fri, 12 Jan 2024 17:27:35 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8921749#M76567 Erne73 2024-01-12T17:27:35Z https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8939264#M76632 <P>Ciao Erne73,</P> <P>forse c'è stato un fraintendimento a causa di incursioni a gamba tesa, motivo per il quale consigliamo, pur nel dibattito generale, di adottare le misure consigliate dallo Staff.</P> <P>Quel che la collega Expert Virginia <EM>intendeva dire</EM> è che il centro assistenza è, di per sé, il luogo dove far riferimento per presentare la propria richiesta <img class="lia-deferred-image lia-image-emoji" src="https://eu.community.samsung.com/html/@F2B6E626B07ADAEB3709258C0BFF21D7/images/smilies/14.handshake_emoji-modifier-fitzpatrick-type-1-2_1f91d-1f3fb_1f3fb.png" alt=":handshake:" title=":handshake:" /></P> <P>Tale laboratorio verificherà poi se il ricambio è disponibile in modo immediato: è utile in questo contattare il centro prima di recarvisi.</P> <P>Se lo preferisci, puoi richiedere l'intervento anche dalla nostra App Samsung Members dal seguente percorso:</P> <P><EM>- Samsung Members</EM><BR /><EM>- Assistenza</EM><BR /><EM>- Scorri tutta la schermata</EM><BR /><EM>- Richiedi servizio</EM></P> <P>Lo Staff Expert resta a disposizione.</P> <P>Buona giornata.</P> Mon, 15 Jan 2024 08:16:59 GMT https://eu.community.samsung.com/t5/wearables/galaxy-buds-2-pro-smarrita/m-p/8939264#M76632 Michele_P 2024-01-15T08:16:59Z