https://eu.community.samsung.com/t5/smart-tv/problemi-con-audio/m-p/2199735#M149660 <P>salve,&nbsp;</P> <P>due giorni fa ho comprato un samsung crystal UHD 7series 50 TU7170.</P> <P>Ho notato che il volume dell'audio è molto più basso sui canali HD rispetto a quello dei canali non HD.</P> <P>Come posso fare per risolvere il problema e fare in modo che il tono dell'audio sia lo stesso per entrambi?</P> <P>Mi potete descrivere le varie fasi da attuare?</P> <P>resto in attesa di vostro urgente e cortese riscontro.</P> <P>sergio&nbsp;</P> Tue, 27 Oct 2020 11:07:48 GMT SP1976 2020-10-27T11:07:48Z https://eu.community.samsung.com/t5/smart-tv/problemi-con-audio/m-p/2199735#M149660 <P>salve,&nbsp;</P> <P>due giorni fa ho comprato un samsung crystal UHD 7series 50 TU7170.</P> <P>Ho notato che il volume dell'audio è molto più basso sui canali HD rispetto a quello dei canali non HD.</P> <P>Come posso fare per risolvere il problema e fare in modo che il tono dell'audio sia lo stesso per entrambi?</P> <P>Mi potete descrivere le varie fasi da attuare?</P> <P>resto in attesa di vostro urgente e cortese riscontro.</P> <P>sergio&nbsp;</P> Tue, 27 Oct 2020 11:07:48 GMT https://eu.community.samsung.com/t5/smart-tv/problemi-con-audio/m-p/2199735#M149660 SP1976 2020-10-27T11:07:48Z https://eu.community.samsung.com/t5/smart-tv/problemi-con-audio/m-p/2207195#M149746 <P>Ciao SP1976, benvenuto sulla Community Samsung,</P> <P>&nbsp;</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">L'audio risulta essere basso su qualsiasi canale HD, anche a prescindere dalla tipologia (digitale terrestre o satellitare)? Sui canali SD, invece, non riscontri difficoltà?</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Hai provato a ripetere la sintonizzazione dei canali?</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Ti suggerisco anche di verificare che il tuo tv sia aggiornato all'ultima versione software rilasciata. Se il codice modello completo del tuo tv è UE50TU7170U<STRONG>XZT</STRONG>, l'ultima versione rilasciata risulta essere la 1302.5.</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Puoi verificare se sul tuo tv risulta essere installata questa versione andando su:</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <UL> <LI style="box-sizing: border-box; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Impostazioni;</LI> <LI style="box-sizing: border-box; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Supporto;</LI> <LI style="box-sizing: border-box; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Informazioni su questo tv;</LI> <LI style="box-sizing: border-box; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Versione software.</LI> </UL> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">Facci sapere, ciao!</P> <P style="box-sizing: border-box; margin: 0px; color: #222222; font-family: CustomFont, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #f7f7f7; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</P> Wed, 28 Oct 2020 16:29:54 GMT https://eu.community.samsung.com/t5/smart-tv/problemi-con-audio/m-p/2207195#M149746 Veronica_F 2020-10-28T16:29:54Z https://eu.community.samsung.com/t5/smart-tv/problemi-con-audio/m-p/2207350#M149749 <P>ciao,</P> <P>ho aggiornato il sistema e risolto il problema.</P> <P>grazie per i preziosi consigli.</P> <P>un saluto</P> Wed, 28 Oct 2020 17:01:59 GMT https://eu.community.samsung.com/t5/smart-tv/problemi-con-audio/m-p/2207350#M149749 SP1976 2020-10-28T17:01:59Z