discussione Rif.: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite) in Tablet

WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

FraBarba — Mon, 10 Apr 2023 16:44:50 GMT

Hi,
So there are two pretty big issue with the WhatsApp application when launched in DeX mode:
1. It's impossible to type effectively since the input text field is cut in half by the window. This is not related to the taskbar since the problem persists with autohide activated and however the window is resized;
2. The app won't close when the "x" button is clicked, but it will freeze instead. In order to close it you need to click the "x" buttons on both the processes (for some reason two different processes are open) visible when clicking the app icon on the task bar.

I don't know if there are any fixes but I figured it would be useful to let y'all know about the issue.

Android version: 13
One UI version: 5.1
Current version: P613XXU2BWC2 / P613OXM2BWC2 /
(Everything is up to date as of posting this, WhatsApp version included)

Re: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

FedeX_4823 — Mon, 10 Apr 2023 20:26:38 GMT

Hi,

I have the same issues on the same tablet. This is due a Whatsapp update that implemented the new Tablet interface. I've contacted the WhatsApp assistance but they weren't helpful. However the second problem you've reported disappeared in my tablet after the last whatsapp update.

Have a good evening

Rif.: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

Virginia_G — Tue, 11 Apr 2023 15:39:38 GMT

Hi FraBarba, welcome to our Community!

Did what you found occur after updating the app or installing some new update?

Have you encountered any glitches while using other applications?

Please report the problem to the application provider, in this case WhatsApp.You can do it directly from the Play Store > Contact Us.

Thank you!

Have a nice day.

Rif.: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

Rafaelfmachado — Mon, 17 Apr 2023 12:38:29 GMT

Same issue here, have you found a solution? I work all day long with whatsapp in my tab s6 lite and now it is terrible to work on it!

Rif.: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

Michele_P — Tue, 18 Apr 2023 09:52:36 GMT

Hi Rafaelfmachado, welcome to the Samsung Community!

This issue, unfortunately, is WhatsApp-based; thus, we are also awaiting a fix from their R&D department.

For further information, please refer to WhatsApp developers: support@whatsapp.com

Have a nice day!

Rif.: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

Members_RgXN0Ea — Thu, 04 May 2023 09:44:46 GMT

Hello, I am facing the same issue. I have found out that turning off the side-by-side view helps. Please, try to give it a try. Best Regards.

Rif.: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

Gabriel Pinho — Thu, 01 Jun 2023 13:45:03 GMT

Hi,

Same bug on text bar here on Z fold 3 and 4.

Re: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

Kont — Mon, 31 Jul 2023 07:44:43 GMT

Hi There, same anoying bug here, Tab S8 😞

Rif.: WhatsApp bugs on Samsung DeX (Galaxy Tab S6 lite)

Michele_P — Mon, 31 Jul 2023 15:15:21 GMT

Hi Kont, welcome to the Samsung Community 🤝

As we stated before, this is a WhatsApp-based issue.

Please contact their technical support in order to get more information about.

For any other need, we are at your service.

Have a nice day!