topic Re: Can't delete voicemail in Galaxy S22 Series

Can't delete voicemail

smashmac — Tue, 13 Dec 2022 19:58:33 GMT

I cannot delete any voicemail and now it is full. Every time I try to delete it says "please wait while the voicemail is being downloaded. Suggestions, please??

Re: Can't delete voicemail

papashaun — Tue, 13 Dec 2022 20:09:05 GMT

Think you might need to contact your network provider

Re: Can't delete voicemail

NawtyRobot — Tue, 13 Dec 2022 21:44:00 GMT

That's definitely a network provider issue

Re: Can't delete voicemail

Mitzzz999 — Tue, 13 Dec 2022 22:20:46 GMT

Sometimes a SIM swap (replacement SIM) fixes this issue.

Re: Can't delete voicemail

Hannah Tilbury — Thu, 23 Feb 2023 16:28:39 GMT

I am having the same issue. Did you find out what to do? This just started on the latest update.

Re: Can't delete voicemail

kat19136 — Tue, 18 Apr 2023 17:28:04 GMT

How is this a network provider issue? Can you please explain how I can get them to help with this? I am having this issue currently as well.

Re: Can't delete voicemail

AndrewL — Tue, 18 Apr 2023 17:48:55 GMT

@kat19136: Please can you take a look at the steps provided in the link below, and let me know if this helps?

https://www.samsung.com/uk/support/mobile-devices/how-to-remove-voicemail-notifications/

Please focus on the first three troubleshooting steps: Listen to your voicemail, Clear cache and data, and Customise voicemail notifications, and tap the drop down arrow on the right side of each heading to show the relevant steps.

Re: Can't delete voicemail

kat19136 — Tue, 18 Apr 2023 18:37:09 GMT

Thank you! That worked!

Re: Re: Can't delete voicemail

papashaun — Tue, 18 Apr 2023 19:34:53 GMT

Some network providers store your voicemail on their servers rather than on your phone - if you have to dial a number from your phone to hear your voicemail then will prob be on the providers server. Some providers have a limit on the number of voicemail you can have stored / saved. If you do have to dial in to your voicemail there is usually option to save messages or delete them etc
Would be worth checking with your provider if this is the case with yourself

Re: Can't delete voicemail

Enjay57 — Fri, 05 May 2023 21:39:03 GMT

I tried this and it worked.

Open voicemail app - click on the 3 dots at top right corner - hit refresh. It then let's you listen to and delete the voicemails.

Re: Can't delete voicemail

C Powell — Sat, 21 Oct 2023 01:27:01 GMT

I cleared cache and data and rather than wait for download, I just selected one message and hit the top select all button and deleted all messages. That worked for me. Hope this helps.