topic Re: Phone stops receiving texts, requires restart to resolve in Galaxy S22 Series

Phone stops receiving texts, requires restart to resolve

Burzmali — Thu, 29 Sep 2022 22:12:27 GMT

Every day, at some point, my phone (Verizon S22 Ultra) stops receiving text messages. I have to restart the phone to receive texts again, and then a few hours later the issue reoccurs. After searching the internet, I've found other users are experiencing the same problem after the update at the beginning of September, and I'm pretty sure that's when my problems started as well. Is there an easy solution for this? I've already done the new update from September 28th, and the issue is still happening. How do I fix this?

Edit: I forgot to mention, this is in the US.

Re: Phone stops receiving texts, requires restart to resolve

keith30 — Thu, 29 Sep 2022 19:38:08 GMT

The October software update started to roll out from today in the US models so hopefully they may have a fix for it. I'm in the UK and so we don't have the same problems the US models have been experiencing for some reasons.

Re: Phone stops receiving texts, requires restart to resolve

Burzmali — Thu, 29 Sep 2022 20:02:35 GMT

I appreciate the response, but the update I installed yesterday was the October update. So at least for me, the issue is not fixed.

Re: Phone stops receiving texts, requires restart to resolve

mjschmitt99 — Thu, 29 Sep 2022 21:21:49 GMT

I am experiencing the same issue with not receiving texts periodically, have to restart to get to work. The mobile service also does not always reconnect when going from a non-service area (basement of my office building) back into an in-service area. Have to toggle airplane mode or restart to get mobile service to kick in again. If there are any fixes to this, please advise.

Re: Phone stops receiving texts, requires restart to resolve

Tourbillon De La Vie — Thu, 29 Sep 2022 22:05:39 GMT

Are you all in the States? No such issue, on my device at least, in UK

Re: Phone stops receiving texts, requires restart to resolve

Burzmali — Thu, 29 Sep 2022 22:12:05 GMT

I am, yes. I'll update my post with that detail. Thanks.

Re: Phone stops receiving texts, requires restart to resolve

Burg6 — Fri, 30 Sep 2022 19:39:58 GMT

I really hope this gets fixed soon. My wife is having the same problem with her S21 FE 5G. She missed some very important texts today and only got them a few minutes ago. Her mom is having the same problem (Samsung Galaxy but not sure the model, also Verizon) and her cousin (S20 on T-Mobile). It's completely unreliable.

Re: Phone stops receiving texts, requires restart to resolve

toontoon — Mon, 14 Nov 2022 16:19:05 GMT

I am in Uk and have to restart every day

Re: Phone stops receiving texts, requires restart to resolve

white cloud — Thu, 19 Jan 2023 20:30:41 GMT

I got S22 for a few weeks and I have the same experience. Talked to verizon customer service and was told to reset network, turned off wifi, removed and reinserted sim card. The s22 works (verizon message) for a while then stops. To make the verizon message app working again I have to restart the phone. The text message is quick but the message with photo is slow.

Re: Phone stops receiving texts, requires restart to resolve

autotechsys — Tue, 07 Mar 2023 20:41:55 GMT

My S21 FE 5G just started doing this on T-mobile within a month or so. I'm unable to send group messages without a reboot. As soon as phone turns back on it sends.

Re: Phone stops receiving texts, requires restart to resolve

Jeff-LI — Mon, 15 May 2023 13:23:51 GMT

My S22+ started doing this last month as well on Verizon. The last update didn't help, has anyone found a solution?

Re: Phone stops receiving texts, requires restart to resolve

Justcode — Wed, 09 Aug 2023 13:44:02 GMT

I have 2 Samsung S22 on verizon. Both phones have been factory reset, manually setup many times and constantly fail to send and receive text and stop receiving calls. This has been going on since it’s first update in Sept 2022. I tried everything suggested, in various posts and Verizon, but nothing seemed to fix the issue. Even tried new Sim cards. I have totally lost faith in Samsung and refuse to ever buy a Samsung product ever again. When my contract is up and these 2 brick of a phones is paid off, I’m going Apple and never looking back. What good is a cell phone if it can’t do basic operations it was designed for, calls and texting. I always had Samsung products in the past, but never imagines they would take this long to fix a serious issue that many customers are having. This issue has caused me pain and suffering both personally and work related as I need a properly working phone.

Re: Phone stops receiving texts, requires restart to resolve

JudyFl — Thu, 12 Oct 2023 22:26:59 GMT

I restarted my phone several times and turned off sim card. Turned phone off not fixed.

Re: Phone stops receiving texts, requires restart to resolve

JudyFl — Thu, 12 Oct 2023 22:27:49 GMT

Oct update did not work

Re: Phone stops receiving texts, requires restart to resolve

HectorN — Thu, 04 Jan 2024 07:10:56 GMT

Same problem here with an A53. Did you find any solution?

Re: Phone stops receiving texts, requires restart to resolve

sewakg — Tue, 12 Mar 2024 10:29:40 GMT

I have s21, I also have restart my to phone to send and receive WhatsApp message
I'm in the UK