topic Re: Samsung A50 Gopro hero 7 connection problem in Galaxy A Series

Samsung A50 Gopro hero 7 connection problem

Dimo — Thu, 13 Jun 2019 20:16:13 GMT

Hello.

I'm having Samsung A50.

I have a problem to connect the phone with Gopro hero 7 through Wifi.

I had already tried everything and even to reset all options and connections on the phone and gopro but connection could not be established.

Gopro is working properly with other phones from Samsung and other manufactures.

Both devices are updated to the latest firmware and software versions.

Please help.

Thank you.

Re: Samsung A50 Gopro hero 7 connection problem

Loop19 — Sat, 15 Jun 2019 07:10:46 GMT

Same Here. I have A50 and my gopro hero 7 does not connect. I did everything. Reset/update/change ghz. The only thing I cant do is to find in the phone where to change quality of wifi for lover. This is last thing mentioned when you click GET SUPPORT. On other phones it is working.

Re: Samsung A50 Gopro hero 7 connection problem

muhammadmufid — Mon, 24 Jun 2019 14:48:50 GMT

Hello, I have the same problem as yours. Did you already find the solution for this problem?

Re: Samsung A50 Gopro hero 7 connection problem

Dimo — Mon, 24 Jun 2019 17:07:45 GMT

No, i have not find solution.

There is no response from Samsung regarding this issue.

They have really bad support about problems that Samsung A50 have with wifi connectivity and they are ignoring them.

Re: Samsung A50 Gopro hero 7 connection problem

Merb — Thu, 27 Jun 2019 22:22:59 GMT

Dear Dimo, I have the same problem, it's terrible, do you find a solution?

Re: Samsung A50 Gopro hero 7 connection problem

Dimo — Fri, 28 Jun 2019 09:23:48 GMT

No, there is no solution.

Very bad support from Samsung!

Non!

Re: Samsung A50 Gopro hero 7 connection problem

Carlsiervo — Fri, 28 Jun 2019 09:34:45 GMT

Hi, I have the same problem connecting my A50 to my Hero 7. Kindly advise the workaround please. Thanks!

Re: Samsung A50 Gopro hero 7 connection problem

Tarmius — Tue, 16 Jul 2019 14:25:51 GMT

I know the cause, Samsung has this "feature" where it checks the internet speed and stability of the wifi before connecting to it, if it's unstable, slow, or in the case of the gopro non existant, it won't connect.

Quite unnecessary to be honest and should be removed, sadly I don't know of a solution.

Btw I have a Galaxy a10.

Re: Samsung A50 Gopro hero 7 connection problem

Merb — Tue, 16 Jul 2019 14:30:46 GMT

Samsung please help us!!! We need a solution

Re: Samsung A50 Gopro hero 7 connection problem

Merb — Tue, 16 Jul 2019 14:31:46 GMT

Dimo, do you find a solution?

Re: Samsung A50 Gopro hero 7 connection problem

aubaub — Thu, 18 Jul 2019 19:15:23 GMT

I just bought samsung a 50 and i have the same problem. bought the samsng a 50 brand new i returned it in 2 weeks time but they didnt accepted samsung a 50 back. and i am so for cant using go pro apps from my phone. hope any samsung update cen recover the isue...

Re: Samsung A50 Gopro hero 7 connection problem

Anonymous User — Sat, 20 Jul 2019 14:54:51 GMT

Hello.

I'm having Samsung A50 too.

I have a problem to connect the phone with Gopro hero 6 through Wifi.

I had already tried everything and even to reset all options and connections on the phone and gopro but connection could not be established.

Gopro is working properly with other phones from Samsung and other manufactures.

Both devices are updated to the latest firmware and software versions.

Please help.

Thank you.

Re: Samsung A50 Gopro hero 7 connection problem

A_vivas_a — Thu, 25 Jul 2019 21:05:45 GMT

Same problem.

Re: Samsung A50 Gopro hero 7 connection problem

Almería — Sat, 03 Aug 2019 06:53:15 GMT

Tengo el mismo problema e llamado al servicio técnico de GoPro pero no me dan solución. Lo he probado todo!!! En cualquier otro dispositivo funciona correctamente

Re: Samsung A50 Gopro hero 7 connection problem

Dimo — Sat, 03 Aug 2019 07:08:27 GMT

I have found solution!!!

I sold the samsung a50 and bought Xiaomi phone.

Now i don't have problem using my Gopro on my summer vacation.

Besides connectivity issues now i can clearly hear what other people are talking on phone (bad call quality A50).

Thank you samsung for your great technical support!

Re: Samsung A50 Gopro hero 7 connection problem

Tom_1 — Tue, 06 Aug 2019 14:54:38 GMT

Good Idea!

Have the same Problem!

Re: Samsung A50 Gopro hero 7 connection problem

Samaria — Thu, 15 Aug 2019 02:45:56 GMT

I am having the same issue with Gopro Hero5. Please Samsung provide a update to fix this.

Re: Samsung A50 Gopro hero 7 connection problem

BAss1 — Thu, 15 Aug 2019 06:12:13 GMT

Made my working yesterday. Was keep resetting settings, reconnect camera good several times. What I did I remove auto reconnection stick from my house wifi, and kept auto reconnect for gopro. And its worked. Was able to watch all my videos.

Re: Samsung A50 Gopro hero 7 connection problem

Merb — Thu, 15 Aug 2019 11:45:42 GMT

Dear BAss1, where can I see your videos??? thanks for your help!!!

Re: Samsung A50 Gopro hero 7 connection problem

BAss1 — Thu, 15 Aug 2019 14:11:03 GMT

I have spend about 3 hours. My steps was.
1. I deleted gopro app
2. Reset network on gopro
3. Install and reconnect gopro to phone again. Make sure its connect to bluetooth as well.
Next I realise, that when I connect gopro to phone my wifi network will kinda in first to connect and gopro wifi will remain death. So I remove autoconnect from my home network. But left autoconnect for gopro. Repeated all steps again. And magic it's just working.