topic Re: Samsung A51 screen color issue in Galaxy A Series

Samsung A51 screen color issue

Amrit — Sun, 19 Apr 2020 17:32:02 GMT

Sometimes in my Samsung A51 screen color changes and it becomes of different color tone after i unlock my phone through fingerprint unlock. again if i switch of scrren and switch on everything becomes normal. Why so? please assist

Re: Samsung A51 screen color issue

CarlH — Sun, 19 Apr 2020 18:58:35 GMT

Hi @Amrit. Are you referring to the brightness of your screen?

Re: Samsung A51 screen color issue

Amrit — Mon, 20 Apr 2020 05:07:58 GMT

Yes, and the color tone of the screen changes. Why so? Is it a bug?

Re: Samsung A51 screen color issue

Asthasimre — Fri, 29 May 2020 05:36:45 GMT

Yes I'm facing the same issue. Did you solve the issue in your phone? If yes then please help me too.

Re: Samsung A51 screen color issue

Amrit — Fri, 29 May 2020 08:50:29 GMT

No not yet. I guess I need to visit service center,due to lockdown I haven't visited yet

Re: Samsung A51 screen color issue

TheCaptain28 — Fri, 29 May 2020 13:26:58 GMT

Hello!

After I updated my samsung a51 the colour of my screen looked alot "grayer" (I suppose this is the same problem you have). But then I looked in the settings and put my "screen mode" from natural > vivid this helped me alot! I hope this might help you too!

Re: Samsung A51 screen color issue

Amrit — Fri, 29 May 2020 13:33:29 GMT

I have settings set as vivid,still I face this issue intermittently.

Re: Samsung A51 screen color issue

Tsoupa — Sat, 30 May 2020 20:18:40 GMT

I did the update before 1 hour i have EXACTLY the same issue. Why Samsung did u do this?

i put the choice at vivid, ok it may seem as before but it is not the same and it is tiring for eyes.

What we must do to have the right color tone again?

Re: Samsung A51 screen color issue

Amrit — Sun, 31 May 2020 06:23:14 GMT

Samsung should do something as it is hardware issue, we need our phones to be replaced, it has been just 3months and this issue is hapoening. Samsung needs to change our mobile phones. Not expected this from samsung, without testing how you can release such products. I need a n answer from samsung. @Anonymous User

Re: Samsung A51 screen color issue

Tsoupa — Sun, 31 May 2020 07:09:36 GMT

Exactly. I have a51 only 3 months too. It is clearly hardware issue and this is shameful for just 3 months mobile to must work it with a problematic screen, when Sammy says that feels proud about this rich screen.

Please repair it now. The a51 experience became awful with this new update and harmful for eyes.

So irritated.

Re: Samsung A51 screen color issue

Amrit — Sun, 31 May 2020 07:15:55 GMT

@Tsoupa do you know how to contact samsung about this issue? Due to lockdown servcie center are closed.

Re: Samsung A51 screen color issue

Tsoupa — Sun, 31 May 2020 07:20:49 GMT

Yes lockdown is a problem. I am in Greece. But we are in Samsung community my friend. I hope someone who can fix it will take serious so many posts about this awful problem and send us an update that will make our screen colors true as before.

Re: Samsung A51 screen color issue

Amrit — Sun, 31 May 2020 07:27:50 GMT

I dont know why any of the samsung member is not replying to this post... not expected from samsung

Re: Samsung A51 screen color issue

Tsoupa — Sun, 31 May 2020 19:09:08 GMT

it is so sad that so many a51 remain with this awful color tone in their screens.
We lose the advantage of the good display due to a fail update of the Samsung. 🤬

Re: Samsung A51 screen color issue

Tsoupa — Sun, 31 May 2020 22:42:37 GMT

Hi @CarlH, could you find a solution for this screen color problem that happened after the last update?
Thank you very much!

Re: Samsung A51 screen color issue

pmessa4444 — Mon, 01 Jun 2020 09:59:47 GMT

the same issue here. my brother's a51 that did not the update yes the screen color is perfect and mine is tragic after tha update that i did. it is awful. Samsung do u hear us?
did someone find a solution?

Re: Samsung A51 screen color issue

pmessa4444 — Mon, 01 Jun 2020 10:10:21 GMT

No it is not about the brightness, but about the quality of all colors in the screen. With the last update tha screen has low quality colors and another color tone and it cannot be undone. it is like something happened and the screen colors have a light faded tone and it is so irritating.

Re: Samsung A51 screen color issue

Andreapavic — Tue, 02 Jun 2020 18:33:43 GMT

I have the same problem after the last update.

Has anyone tried going to factory settings?? It is so grey and annoying!!!

Re: Samsung A51 screen color issue

Pablogarcia — Tue, 02 Jun 2020 18:45:34 GMT

it is really unbelievable that there are so many exactly same cases of screen color problem and Samsung does not do anything. After the update my screen became AWFUL with grey faded low quality tone.
I think of to do factory reseting, too. Is there anyone that tried it?

Re: Samsung A51 screen color issue

Andreapavic — Tue, 02 Jun 2020 19:11:11 GMT

It is so awful and grey and annoying.

I also noticed this screen color change sometimes before this update, but only sometimes. For example, when someone wrote me a message during a phone call and similar.

Please let us know if anyone has tried going to factory settings or contact Samsung on some email or something??

What should we do??