topic Re: USB C to USB C no longer charging phone after recent software update in Galaxy A Series

USB C to USB C no longer charging phone after recent software update

LachlanB — Sun, 22 Jun 2025 15:49:43 GMT

I just updated my galaxy a25 to the newest software version and now it no longer charges from usb c to usb c charging cables, even the one provided with the phone doesn't work. This issue occurred as soon as the phone was updated as the cable was working hours prior. The cords work on other devices and the phone can charge from a usb a to usb c. This is extremely inconvenient, is there a way that this issue can be fixed?

Re: USB C to USB C no longer charging phone after recent software update

Tourbillon De La Vie — Sun, 22 Jun 2025 17:00:11 GMT

What charger is in use?
Wipe phone cache partition
Power off the device.
• a USB-C cable to a PC or another device.
• Hold Volume Up + Side Button until Recovery Menu appears.
• Select Wipe cache partition/ Confirm Reboot system.

Re: USB C to USB C no longer charging phone after recent software update

LachlanB — Mon, 23 Jun 2025 09:04:00 GMT

Thanks for the information, I have tried as you advised however the phone will not go into the recovery menu it just goes to the normal start-up screen. What do you mean by what charger is in use? I am currently using usb a to c to charge my phone instead of the usb c to c that I have always used that came with the phone

Re: USB C to USB C no longer charging phone after recent software update

Reylob — Mon, 23 Jun 2025 09:12:47 GMT

After the phone is turn off and connected to a PC or another phone, try pressing Volume up and Side button until Samsung logo appears, then release power button, if it does not work try releasing both buttons after the logo appears.

It should boot into the recovery mode, then volume up/down to navigate, side button to select.

Re: USB C to USB C no longer charging phone after recent software update

LachlanB — Mon, 23 Jun 2025 13:31:34 GMT

Thanks, I have tried as you advised but unfortunately it won't boot into recovery mode and now it won't accept any charging cables 😭, I have tested all cables on other devices and they work perfectly not sure what is going on. Checked the port and everything's good, only since the update have I had any issues whatsoever

Re: USB C to USB C no longer charging phone after recent software update

NixNox — Tue, 24 Jun 2025 11:46:38 GMT

Same here with my S23. Since the update it intermittently charges via the cable. I bought a new Samsung charger and cable and the cable woukd not charge the phone at all but the previous one would, but again only intermittently. I bought a Samsung Fast Charge Wireless Charger and now it will charge but soooooo slow going from 37% to 80% in 4 and a half hours. And again only occasionally the fan of the charger turns on and it charges Fast, but mostly it pops up with a notification saying Fast charging then immediately drops to saying just Charging, meaning slow charge.

All my setting point to wireless charging

Re: USB C to USB C no longer charging phone after recent software update

Azzaaaaaaa — Mon, 30 Jun 2025 05:31:07 GMT

Its the ui 7 update, its killed my wife's s24 ultra usb port too. Its not a hardware issue but samsung refuse to comment on this being a wider issue as yet.