topic Re: Galaxy A71 yellow tint left side of screen in Galaxy A Series

Galaxy A71 yellow tint left side of screen

adymock94 — Tue, 03 Mar 2020 18:58:26 GMT

Hi all,

I have only had my A71 for a few days but have noticed quite an annoying issue whereby there is an odd yellow tint to the left side of the screen which comes and goes randomly. I have looked online and seen other users with a similar issue on other devices but there's was solved via turning off the blue light filter.

The issue I have doesn't appear to be related to the blue light filter as I have never turned it on. Is anyone else experiencing this issue?

Re: Galaxy A71 yellow tint left side of screen

BandOfBrothers — Wed, 04 Mar 2020 05:50:17 GMT

If this was my phone after owning it for a few days I'd be looking at swapping it out under any relevant cooling off period @adymock94

If your picking up the phone in a store then power it up in house to check its display.

You could look at changing the display settings if your model of phone has this feature.

Its normally found in Settings - Display - Screen Mode - Choose Vivid - Advanced Settings.

I wish you all the best with this situation.

Re: Galaxy A71 yellow tint left side of screen

SherrySid — Tue, 17 Mar 2020 19:33:17 GMT

Hey same issue with my A71. First i thougth its just a bug in the software but as days are passing I think its a hardware issue. Did you find any fix or take it to the service center?

Re: Galaxy A71 yellow tint left side of screen

AngelaMae — Wed, 25 Mar 2020 12:46:26 GMT

I have only had my phone for a week now and I see this yellow tint as well. At first I thought it was just my eyes since sometimes it doesnt appear. However, now I notice it more often. The yellow tint shows up to the right of my screen

Re: Galaxy A71 yellow tint left side of screen

Mikhaila — Mon, 30 Mar 2020 23:58:18 GMT

I have also experienced this issue but on the right side of my phone bought this on March 6 and am not sure if they'll replace this phone.

Re: Galaxy A71 yellow tint left side of screen

Ammad_ — Thu, 02 Apr 2020 00:46:54 GMT

Hi,

I guess the issue is with all A71 phones. I got mine, used it for a day or two and found the issue was on low brigthness level (around ~10-20% brightness). I sent my phone back to Samsung, they checked it confirmed the issue and sent me a new one which is also having the same problem but on different side. The 1st one was showing at the bottom of the screen while the new one is showing on the right side and that too on same brightness levels as the previous one. I think all A71s are having this issue. Let's hope Samsung comes out with a solution as it's extremely annoying.

Re: Galaxy A71 yellow tint left side of screen

Ammad_ — Thu, 02 Apr 2020 00:50:55 GMT

And the tint mainly appears on grey color as especially on WhatsApp Dark mode.

Re: Galaxy A71 yellow tint left side of screen

AngelaMae — Thu, 02 Apr 2020 01:09:20 GMT

I can attest to this

The reason why most of us A71 users may leave this unnoticed is because it's only most visible when the screen's brightness is low. It also only appears in differing values of gray backgrounds like this samsung community site itself or the netflix app or the telegram app or the gmail app or even the built-in messages app. It disappears in completely black backgrounds or portions of the screen

Re: Galaxy A71 yellow tint left side of screen

Ammad_ — Thu, 02 Apr 2020 01:20:00 GMT

The problem is that once you see it you can't unsee it and it's extremely annoying. Samsung should do something about this.

Re: Galaxy A71 yellow tint left side of screen

Carlossiii — Wed, 08 Apr 2020 16:18:35 GMT

I have the same issue but at the bottom of the diplay, always ate 10%~20% of brightness and on grey scales. That's really bad for user experience, never had anything close to that on my 5 years old Galaxy Note 4 and now I have on a brand new Samsung devide. We need some answers about that, please Samsung, do something.

Re: Galaxy A71 yellow tint left side of screen

SnkB — Thu, 16 Apr 2020 14:54:26 GMT

I received my A71 yesterday and I have the same problem.
Has anyone managed to solve? Or just changing the unit?

Re: Galaxy A71 yellow tint left side of screen

Ammad_ — Thu, 16 Apr 2020 15:14:02 GMT

I changed my unit but the new one also had the problem. So using with the tint for now. I don't know if it can be solved.

Re: Galaxy A71 yellow tint left side of screen

SnkB — Thu, 16 Apr 2020 15:44:26 GMT

Would a software update solve the problem?

Re: Galaxy A71 yellow tint left side of screen

Ammad_ — Thu, 16 Apr 2020 15:46:33 GMT

I doubt it that a software update is going to help. But still, lets stay hopeful.

Re: Galaxy A71 yellow tint left side of screen

SnkB — Thu, 16 Apr 2020 15:55:33 GMT

I also think it is unlikely, since it must be a defective screen ...

Re: Galaxy A71 yellow tint left side of screen

Ammad_ — Thu, 16 Apr 2020 15:58:33 GMT

But Samsung should seriously do something about this issue. It's highly annoying.

Re: Galaxy A71 yellow tint left side of screen

Boda30 — Fri, 17 Apr 2020 06:17:46 GMT

I bought my A71 yesterday and I faced the same problem and it is so annoying !

Re: Galaxy A71 yellow tint left side of screen

Benassy — Thu, 23 Apr 2020 18:43:50 GMT

I see a lot of discussions that S20 Ultra has the same problem. Samsung said it is due to a software problem and that the next software update will resolve this problem. Lets hope the A71 will receive the same treatment as the more expensive S20 ultra.

Re: Galaxy A71 yellow tint left side of screen

Enriquemfrias — Mon, 27 Apr 2020 05:02:33 GMT

Hello I'm from Mexico and i have the exact same problem, in low brightness and in dark mode the top left of my screen looks greenish/yellowish I was planning on changing it but seems all A71's are affected. Hopefully Samsung will release a software update which fixes this problem.

Re: Galaxy A71 yellow tint left side of screen

SnkB — Mon, 27 Apr 2020 14:41:42 GMT

Did Samsung comment on that? Is there any news about this update to fix this problem?