topic Re: WiFi and Bluetooth not turning on in Galaxy A Series

WiFi and Bluetooth not turning on

Emilia_B12 — Mon, 20 Mar 2023 23:47:15 GMT

Can anyone help please?

My WiFi and Bluetooth toggles won't turn on when I click on them. I've tried safe mode, updating software, turning phone on and off, the lot but still nothing! I really want to avoid factory resetting.

Thanks in advance.

Re: WiFi and Bluetooth not turning on

BandOfBrothers — Tue, 21 Mar 2023 05:43:45 GMT

I appreciate you've tried some good troubleshooting already @Emilia_B12 👍

Can you also please try > Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.

You can also clear the apps cache in Settings > Apps > Bluetooth > Storage > Clear Cache and if absolutely necessary Clear Data.

If you can't see the Bluetooth option then you'll need to turn on show System Apps which is found by tapping in the little lined icon at the end of where it says ' Your apps '

Also please run the diagnostic tool in your Samsung Members app.

Ultimately a back up and Factory Reset maybe the next logical step and or let a Samsung Service Centre take a look or send feedback via your Samsung Members app.

If I can be of any further help then please don't hesitate. Take care. 😎

Re: WiFi and Bluetooth not turning on

generali — Thu, 29 Feb 2024 10:01:44 GMT

For what it is worth I have exactly the same issue, with additional problems with the camera app (sometimes it crashes sometimes not). For me, the WIFI, BLUETOOTH & MOBIL HOTSPOT toggles are not working. This happened after the latest software update

I tried the factory reset just now but it doesn't solve the issue

Re: WiFi and Bluetooth not turning on

Emilia_B12 — Thu, 29 Feb 2024 10:09:20 GMT

The way I fixed this was to do a mini hard reset. I held the on/off button down for about 15 seconds and it automatically resets the phone. This worked for me. Hope it helps!

Re: WiFi and Bluetooth not turning on

MagnaSharp — Tue, 19 Mar 2024 01:27:15 GMT

Just started happening to my fold 4 today also, was about to reset until I read about it not working when folded, well it's the opposite for me, they both work when folded and turn off when open. This sucks, I wanted to hold out until the fold 6 was out but I can't have a phone that doesn't have working Bluetooth or wifi

Re: WiFi and Bluetooth not turning on

Muhhatta — Fri, 10 May 2024 12:17:26 GMT

SOLVED

I Signed out / disable my AVG mobile anti virus, and the Wifi was just turned on and connected.

I heve tried everything from clear cache, safe mode, wifi reset, etc. None of them was working.

Re: WiFi and Bluetooth not turning on

blaire — Mon, 13 May 2024 16:22:43 GMT

My Bluetooth on my Samsung A71 will not turn on, ive been through all the Samsung lists to do safe mode, on and off etc it came on once bt now nothing again. Is it a Samsung issue or something in settings? I really am trying to avoid factory reset if possible

Re: WiFi and Bluetooth not turning on

Kjetil — Tue, 02 Jul 2024 14:33:07 GMT

Hi Blaire!

I have the same issue on my s23 Plus. Happend straight after the 6.1 update. No WIFI networks detected and when you press the wifi symbol it just says "Turning on..." same issue with Bluetooth, no devices detected.

Did you manage to find any fix for it? I Have already tried the same things you mentioned, with no luck. Did you end up to factory reset, and if so did it fix it? 🤔

Re: WiFi and Bluetooth not turning on

NavyStevo — Sat, 13 Jul 2024 03:19:06 GMT

I am experiencing a persistent issue with my Fold 5 device, specifically with its Bluetooth and Wi-Fi connectivity. Despite implementing all recommended solutions, including a factory reset, the problem persists. I am confident that this is a software-related issue and requires immediate attention from Samsung. Until a patch update is provided, I, along with other affected users, will be unable to utilize these essential features.

I kindly request that Samsung prioritize addressing this matter and provide a prompt resolution to ensure uninterrupted functionality for all users.

Thank you for your attention to this matter.

Re: WiFi and Bluetooth not turning on

SHUBHAM17 — Thu, 25 Jul 2024 02:02:53 GMT

HI, yes I tried factory reset had to go through all data backup etc, but issue didn't fixed. And I face 1 more issue which is when restarting phone is keeps on restarting several times and sometimes even shows optimizing apps, until it opens on its own 😕

Re: WiFi and Bluetooth not turning on

NavyStevo — Thu, 25 Jul 2024 10:45:10 GMT

I had to turn in for a warranty repair. Please keep in mind, when you receive back from samsung and if you have a network lock, and you switched from one carrier to another, you need to put in a previous sim card to connect to the network first and then put in your new network sim!

Re: WiFi and Bluetooth not turning on

NavyStevo — Sun, 15 Sep 2024 11:32:45 GMT

It turns out that this issue was completely a 100% Hardware related issue. I did recently receive it back from a warranty repair fixed. However, if you receive a phone back from Samsung and you originally purchased it from one carrier and then had it fixed after switching to another carrier, be advised that you must put in a SIM card from the carrier that you purchased the phone from. If not you will be permanently locked out of your phone. Thankfully, I had a SIM card lying around from my last carrier and I was able to fix my own phone, but nothing Samsung my current phone carrier or my previous carrier had any idea how to fix.

Re: WiFi and Bluetooth not turning on

Mmwoods84 — Sat, 14 Sep 2024 21:43:32 GMT

were you able to figure out what was wrong

im having same issue

Re: WiFi and Bluetooth not turning on

Khalid81 — Tue, 19 Nov 2024 22:33:05 GMT

Done

Re: WiFi and Bluetooth not turning on

Wein — Thu, 23 Jan 2025 06:34:25 GMT

This happened to me too,did u manage to fix it?its been almost a month my bluetooth,wifi,mobile hotspot didnt work

Re: WiFi and Bluetooth not turning on

Ayush23 — Sun, 16 Feb 2025 17:49:50 GMT

I'm facing the same issue since last week. I have to repeatedly restart the phone and it works for a while and then again start malfunctioning. Both Bluetooth and wifi! Let me know if you find any solution.

Re: Re: WiFi and Bluetooth not turning on

quackanoodle — Wed, 30 Jul 2025 07:28:21 GMT

I have the same issue with the 4 but theyre not working all together, wifi turns on but sometimes detects my main wifi and mostly doesnt, and my bluetooth toggle will NOT TURN ON. This is very frustrating as i only have a 20gb data plan so i either need to fully reset or think about a new phone

Re: WiFi and Bluetooth not turning on

bafish — Thu, 31 Jul 2025 01:34:15 GMT

I have the same issue with my A53. It shut itself off 3 times today and now the wifi will not toggle on. When I turn it on, it says searching for network for a couple of seconds, then shuts off. It never turns blue to indicate that its on. It stays gray. I have tried all of the suggestions but nothing has worked. Did anyone ever find a solution?

Re: WiFi and Bluetooth not turning on

Kuol — Sun, 17 Aug 2025 19:25:02 GMT

Bluetooth and WiFi not turning on and I try everything

Re: WiFi and Bluetooth not turning on

adamfuse12 — Fri, 22 Aug 2025 13:00:07 GMT

hiya mine is doin this same thing did you get a result ?