topic Re: Galaxy A53 - Bluetooth connection issues after Android 13 update in Galaxy A Series

Galaxy A53 - Bluetooth connection issues after Android 13 update

Gav_hay — Fri, 09 Dec 2022 08:35:55 GMT

Before the Android 13 update I had had no problems connecting my A53 to Bluetooth devices. However, ever since the update, connecting the phone to my car or to my Samsung ear buds has become very hit and miss. If it won't connect, I have to restart the phone. I've tried all the troubleshooting suggestions I can find but nothing has worked so far. Has anyone else experienced this issues and does anyone have a solution?

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

AsadM — Fri, 09 Dec 2022 11:45:15 GMT

Hi @Gav_hay, thanks for reaching out regarding your connectivity issue. Let's try forgetting the devices you've connected to your phone by going into Settings > Connections > Bluetooth > Tap the settings toggle next to the devices > Unpair. After you've done this, go through the connection setup and ensure the car system and your Buds are visible to find via Bluetooth. To ensure your Buds are visible, keep the case lid opened during the connection set up.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Gav_hay — Fri, 09 Dec 2022 12:17:16 GMT

Hi Asad, thanks for the reply. I've tried that with the connections to the Samsung ear buds and my car but to no avail. After I unpair the devices, the phone can 'see' both devices and I can re-pair them. However, the phone won't reconnect without being rebooted which is a real pain.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Badger42 — Fri, 09 Dec 2022 13:52:24 GMT

Have you tried resetting the connections through settings, general management, reset? Please note this will reset Bluetooth as well as WiFi and Mobile. I have the A53 on A13 with no issues connecting to my jlab wireless buds or my Bluetooth in the car after A13 update, so hope you manage to get this sorted.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Gav_hay — Fri, 09 Dec 2022 14:02:08 GMT

Hi Badger, thanks for the suggestion. Yes, I have tried that but the issue comes back unfortunately. About the only things I haven't tried are clearing the Bluetooth cache (because the option is greyed out) and a full factory reset.

Re: Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Badger42 — Fri, 09 Dec 2022 17:10:25 GMT

Have you tried to clear the data instead of the cache?

Re: Re: Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Gav_hay — Fri, 09 Dec 2022 20:23:15 GMT

Hi again Badger, the clear data option is greyed out as well.

Re: Re: Re: Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Badger42 — Fri, 09 Dec 2022 20:29:56 GMT

Sorry, I didn't try it before I sent the screenshot. The only other thing I can think of to try is to wipe the cache partition which sometimes helps after updates if something is corrupted rather than doing a full factory reset

Re: Re: Re: Re: Re: Galaxy A53 - Bluetooth connection issues after Android 13 ..

Gav_hay — Fri, 09 Dec 2022 20:36:06 GMT

I've tried that and I've run the app optimisation option from the boot menu. Neither solved the issue, unfortunately. Thanks for the suggestions though.

Re: Re: Re: Re: Re: Re: Galaxy A53 - Bluetooth connection issues after Android..

Badger42 — Fri, 09 Dec 2022 20:43:48 GMT

You may need to arrange for Samsung service to look at it or hope that the December Patch when it arrives helps sort it.

Re: Re: Re: Re: Re: Re: Re: Galaxy A53 - Bluetooth connection issues after And..

Gav_hay — Fri, 09 Dec 2022 20:56:29 GMT

As you say, I'm hoping the December patch fixes it. Time will tell.

Re: Re: Re: Re: Re: Re: Re: Re: Galaxy A53 - Bluetooth connection issues after..

Badger42 — Fri, 09 Dec 2022 21:28:42 GMT

I hope you get it sorted soon. One thing I used to do occasionally on my old Nokia when it had connection issues was to turn airplane mode off and on to reset the connection.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Conw-92 — Sat, 10 Dec 2022 15:08:20 GMT

Hi, I am getting the same issues.
It connected to my car no problem, It went funny so I unpaired from the car and reconnected but it would not pair again.
I am now trying to connect my phone to my portable Mifa_f6 speaker and it plays for 10 seconds then judders and crashes the speaker !
My partner connects to the speaker without any problem.
This phone isn't workings aswell as I would like it to.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

azzer2000 — Sun, 11 Dec 2022 08:54:57 GMT

I have the exact same issue. Looks like Samsung will be having a lot of returns if they don't sort this super fast. I have accepted I have no bluetooth and I'm tempted to throw the phone in a draw and use my old S10 which is far superior in every way apart from battery life which is the only reason I swapped to the sluggish a53 5g anyway.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

cava2 — Tue, 13 Dec 2022 00:34:54 GMT

I have the same problem. Use to seemlessly switch from my vehicle to earbuds and back before update. Now i have to turn blutooth off then on to sync to vehicle. Especially when I step away. I read the string and tried it all plus some. Shutdown most of samsung apps and cleared cache. Except i was not able to clear blutooth app. Getting very annoyed with this. Always something messing up with samsung these days.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

alvin_lee — Tue, 13 Dec 2022 07:32:37 GMT

I am also having this same issue. I tried rebooting my phone and my car's bluetooth system. but it still could not be solved.

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

harleybear — Tue, 13 Dec 2022 08:26:53 GMT

Exact same issue, having to restart every time. Also issues with call dropping, no double tap response, locking itself before it's sleep time, generally "crapping out".

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

MobileM — Tue, 13 Dec 2022 10:00:46 GMT

Same here, we have tested it with two devices om multiple BT dev. No problem with the A53 when on Android 12 straight out of the box, after latest updates lots of BT devices are not found. We tested with and without Knox KME, Intune, hard resets. etc. No difference. This is an Android/Samsung bug in de latest update. We are usings the phones for our work en need this fixed ASAP.

Betreff: Galaxy A53 - Bluetooth connection issues after Android 13 update

ulrichw — Thu, 15 Dec 2022 12:15:57 GMT

Same troubles with the Samsung A53 5G since update to Android 13. Other mobile phones work flawlessly with my car's bluetooth connection (car is FORD Focus MK3 using "Sync2"). I have to restart the phone every day 1-2 times - then it works for a while. I also tried some settings from the developer options i.e. Bluetooth PBAP -Version 1.1 instead of 1.2 --> but does not help.

*NEED TO BE FIXED BY SAMSUNG ASAP!*

Problem is also known in german-speaking forum: https://eu.community.samsung.com/t5/galaxy-a-serie/keine-verbindung-mit-pkw-nach-update-android-13/td-p/6442747

Re: Galaxy A53 - Bluetooth connection issues after Android 13 update

Clrwheel — Fri, 16 Dec 2022 10:32:49 GMT

I have the same issue with my A53 connection to my car. Nothing has helped.