topic Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update in Galaxy A Series

Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

CarlBagshaw79 — Wed, 26 Jan 2022 15:08:45 GMT

Anyone else having issues with Bluetooth following update to UI 4?

All other devices work apart from Bluetooth audio. Cant get my BE Sport 4 or the wife's BE Sport 3 to work. They connect to the phone but I cant play audio through them what so ever.

Both work fine on my old A70 and the wife's S21 that hasn't been updated.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

xSteveuk — Wed, 26 Jan 2022 16:18:04 GMT

Hi,
Have you tried repairing again

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

Dilip Kumar — Wed, 26 Jan 2022 16:44:35 GMT

For me also not working (Bluetooth audio and Audio Jack) after updating to Android UI 4

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

kemal0796 — Wed, 26 Jan 2022 17:22:37 GMT

Having the same issue on my A52. Somehow my Meizu EP51 connects to my phone but cannot play audio. This is really annoying since I had to use it today but couldnt. And I need it tomorrow too. Anyway to let Samsung know about this issue? Community posts seems not to be taken seriously by them.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

CarlBagshaw79 — Wed, 26 Jan 2022 17:29:39 GMT

Yep.

Even reset both sets of ear phones.

And found out on the way home bluetooth audio to my hands free (Ford Sync 2) doesn't work either... 😑

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

Members_zTQ5nmv — Wed, 26 Jan 2022 20:49:18 GMT

Also for me. Connecting to but no sound from Ruark MR1 bluetooth speakers

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

CarlBagshaw79 — Thu, 27 Jan 2022 20:25:19 GMT

So I found out earlier that trying to watch videos with Bluetooth audio causes the video to stutter like hell

I assume a bug in the code that's hogging processor...

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

OmarTrod — Sat, 29 Jan 2022 13:19:04 GMT

I have the same problem. My wifes headphones (Marshall Major III Bluetooh 4.0) were working great with her A72, but after the last ppdate, she could no longer play any YT videos or any other video. The videos plays perfectly as soon as we disconnect the headphones. I tryed everything ( unpair, pair again, restart etc) with no results. The headphones works perfect when used with other device (my telphone, Galaxy A50) and my wife's telephone (Galaxy A72) has no issues when using other headphones (Jabra 45 Bluetooht 5.0).

The problem is clearly related to the uppdate and seems to be realated to bluetooh 4.0.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

LWolfs — Mon, 31 Jan 2022 14:21:10 GMT

I aslo experience a problem: my Sennheiser HD 250BT is connected, but doesnot give audio.

I saw that when the phone is connewcted, and I play a youtube video, the video is very slow.

After I disconnect the bluetooth headphone video is OK. When I connect another headphone, no problems.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

LWolfs — Mon, 31 Jan 2022 14:23:17 GMT

I aslo experience a problem: my Sennheiser HD 250BT is connected, but doesnot give audio.

I saw that when the phone is connected, and I play a youtube video, the video is very slow.

After I disconnect the bluetooth headphone video is OK. When I connect another headphone, no problems. This happens after installing the latest patches

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

Marius1893 — Mon, 31 Jan 2022 15:12:33 GMT

I experience the same issues as you all describe. When i connect my samsung galaxy a72 to one of my mobile bluetooth speakers (teufel rockster go or creative soundblaster roar) the connection can be established but i can not play any audio on them. Also tried clearing bluetooth cache, resetting my network settings and app preferences an so on without any positiv outcome.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

kemal0796 — Tue, 01 Feb 2022 10:17:59 GMT

One thing I have realized is I can connect to and play audio through a JBL Tune205. It is a newer model and probably has a recent bluetooth protocol. So the problem might be related to the type of bluetooth that the different dvices have.

And also looks like I cannot connect my Xiaomi scale to my phone anymore. Samsung really screwed it up with this update. Hope they realize their mistake soon.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

CarlBagshaw79 — Tue, 01 Feb 2022 11:38:04 GMT

Does anyone know if re-installing the previous version of OS from before the updates will invalidate the warranty?

I am seriously considering backing up the phone and re-installing the previous OS.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

kemal0796 — Wed, 02 Feb 2022 09:01:23 GMT

Today I've received a new update, but it didn't solve the issue. This is really annoying.

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

Shuro — Wed, 02 Feb 2022 10:01:16 GMT

I am solving the same problem. Below is a topic where there is also a solution.

Original topic: After system update the sound stop working on bluetooth phones

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

Members_YiEOoYp — Sat, 05 Feb 2022 07:39:13 GMT

I had a similar problem and found the solution that worked for me somewhere on the internet:

"Had Bluetooth Audio issues after One UI 4.0 update but only with certain headphones.

To fix it, activate developer options (if you don't know how: Google it)

Connect your headphones and head into developer options. Then change the value at Bluetooth Audio: Codec from AptX to SBC.

That worked for me, no issues anymore."

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

anga1980 — Mon, 07 Feb 2022 04:48:31 GMT

Whilst this worked, the "SBC" setting does not stick.
On next disconnect and reconnect of the bluetooth earbud, the value defaults to AptX. Is there anyway to fix this issue?

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

anga1980 — Mon, 07 Feb 2022 04:59:35 GMT

THIS IS THE SOLUTION FOR ME THAT WORKED : Enable Developer Settings, then enable "Turn Off A2DP hardware offload".

Come on Samsung....get it right!

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

CarlBagshaw79 — Mon, 07 Feb 2022 21:39:29 GMT

Good skills peeps.

Changed from aptX to SBC or AAC and ot now works. But as mentioned above, every time I disconnect and reconnect my earphones I defaults back to aptX....

Not the end of the World I guess..

Re: Galaxy A72 Bluetooth Earphone Issues Following UI 4 Update

CarlBagshaw79 — Mon, 07 Feb 2022 21:55:34 GMT

so I found using this Bluetooth scanner I've had installed for ages, once the earphones are paired, you can use this to force which code the earphones use.

Forced to SBC, turned earphones off, restarted phone etc and they still.connect using SBC coded.

At last...

Thanks for the help all