sujet Re: Galaxy A25 not charging dans Gamme Galaxy A

Galaxy A25 not charging

ozy123 — Tue, 11 Feb 2025 07:47:21 GMT

My galaxy a25 is neither not charging or charging really slow. Fast charging is already enabled and all the software updates are done.

My phone says the phone is charging but battery percentage is not going up. I already tried different cables and cables are working good because i try to charge to others phones.

Also usb port of the phone is clean.

Re: Galaxy A25 not charging

Paulo4900 — Tue, 11 Feb 2025 08:26:19 GMT

Hello, you are on the Samsung France forum, to get better help it is better to go to the English community:

https://eu.community.samsung.com/t5/smartphones/ct-p/smartphones-uk

Just in case, have you tried wiping the USB-C port? with an old dry toothbrush for example.

Re: Galaxy A25 not charging

EmmanuelleY — Tue, 11 Feb 2025 12:57:14 GMT

Hello everyone 👋,

I hope you're well!

@ozy123, I'm delighted to welcome you to the Community 😊.

I'd like to invite you to carry out other operations by resetting the phone's USB port.

Please follow this step-by-step procedure:

- Go to “Settings” then “Applications”.

- Click on the three small lines at the end of the dotted line, where it says “Your applications”.

- Check “System applications” and click “OK”.

- Return to the search bar on “Applications”.

- Enter “USB Settings”.

- Go to “Storage” then “Delete data/ Empty cache”.

If the problem persists over time, I suggest you contact a technician for an analysis.

This link will help you find an authorized center near you:

https://www.samsung.com/fr/support/service-centre/

Also, I'd like to point out that you're on the Samsung France Community forum, so it's best to make posts in French.

Insofar as you still wish to make posts in English, I suggest you approach the UK Community forum.

@Paulo4900, thank you for your help.

I am still available,

Have a nice day ☀️.