https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12493653#M72476 <P>Je l'ai acheté directement sur le site de Samsung, étant en plus dans les 14 jours de rétractation on m'a rapidement proposé un échange ou remboursement. Demande d'échange effectuée <span class="lia-unicode-emoji" title=":mains_en_prière:">🙏</span></P> Fri, 30 May 2025 16:38:05 GMT Waketala 2025-05-30T16:38:05Z https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12482774#M72474 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7136.jpeg" style="width: 3024px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/2922303i42A799EF6757596A/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7136.jpeg" alt="IMG_7136.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7135.jpeg" style="width: 3024px;"><img src="https://eu.community.samsung.com/t5/image/serverpage/image-id/2922306iE63476FAE083FB5B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7135.jpeg" alt="IMG_7135.jpeg" /></span></P><P> Bonjour à tous,</P><P>Livraison de la S95F marla mauvaise surprise au moment d'enlever le film protecteur sur l'écran (TV Oled 95F 65')</P><P>Une tâche blanche sur le côté gauche. J'ai cru a un résidu du film protecteur alors j'ai utilisé un chiffon microfibre, malheureusement impossible a enlever ou estomper <span class="lia-unicode-emoji" title=":visage_qui_pleure_à_chaudes_larmes:">😭</span> Tâche présente que sur ce côté gauche.</P><P>En attendant une reprise SAV et un échange j'ai pu tester la bête, un vrai bijou, une amélioration nette des couleurs par rapport à son prédecesseur le 95D.</P><P>&nbsp;</P> Thu, 29 May 2025 09:20:00 GMT https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12482774#M72474 Waketala 2025-05-29T09:20:00Z https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12493619#M72475 <P>Bonsoir&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/80509903">@Waketala</a>&nbsp;et bienvenue sur la Communauté Samsung France.</P> <P><SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="1" data-originaltext="Je" data-start="0" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">Je</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="6" data-originaltext="suis" data-start="3" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">suis</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="12" data-originaltext="navré" data-start="8" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">navré</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="17" data-originaltext="pour" data-start="14" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">pour</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="24" data-originaltext="l'état" data-start="19" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">l</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">'</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">état</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="29" data-originaltext="dans" data-start="26" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">dans</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="36" data-originaltext="lequel" data-start="31" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">lequel</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="41" data-originaltext="vous" data-start="38" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">vous</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="47" data-originaltext="aviez" data-start="43" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">aviez</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="52" data-originaltext="reçu" data-start="49" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">reçu</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="58" data-originaltext="votre" data-start="54" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">votre</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="66" data-originaltext="nouveau" data-start="60" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">nouveau</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="69" data-originaltext="TV" data-start="68" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">TV</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="72" data-originaltext="AI" data-start="71" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">AI</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="77" data-originaltext="OLED" data-start="74" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">OLED</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="82" data-originaltext="S95F" data-start="79" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">S</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">95</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">F</SPAN></SPAN><SPAN class="corrected-phrase ng-star-inserted" data-end="83" data-originaltext="." data-start="83" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">.</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="88" data-originaltext="Mais" data-start="85" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">Mais</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="91" data-originaltext="je" data-start="90" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">je</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="96" data-originaltext="suis" data-start="93" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">suis</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="102" data-originaltext="aussi" data-start="98" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">aussi</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="107" data-originaltext="ravi" data-start="104" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">ravi</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="119" data-originaltext="d'apprendre" data-start="109" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">d</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">'</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">apprendre</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="123" data-originaltext="que" data-start="121" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">que</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="126" data-originaltext="la" data-start="125" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">la</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="136" data-originaltext="situation" data-start="128" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">situation</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="138" data-originaltext="a" data-start="138" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">a</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="141" data-originaltext="pu" data-start="140" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">pu</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="146" data-originaltext="être" data-start="143" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">être</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="152" data-originaltext="prise" data-start="148" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">prise</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="155" data-originaltext="en" data-start="154" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">en</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="162" data-originaltext="charge" data-start="157" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">charge</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="166" data-originaltext="par" data-start="164" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">par</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="169" data-originaltext="le" data-start="168" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">le</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="173" data-originaltext="SAV" data-start="171" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">SAV</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="176" data-originaltext="de" data-start="175" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">de</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="182" data-originaltext="votre" data-start="178" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">votre</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="192" data-originaltext="revendeur" data-start="184" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">revendeur</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="197" data-originaltext="pour" data-start="194" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">pour</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="201" data-originaltext="une" data-start="199" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">une</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="209" data-originaltext="reprise" data-start="203" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">reprise</SPAN></SPAN><SPAN class="corrected-phrase ng-star-inserted" data-end="210" data-originaltext="." data-start="210" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">.</SPAN></SPAN></P> <P><SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="220" data-originaltext="J'espère" data-start="213" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">J</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">'</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">espère</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="224" data-originaltext="que" data-start="222" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">que</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="229" data-originaltext="vous" data-start="226" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">vous</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="238" data-originaltext="recevrez" data-start="231" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">recevrez</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="244" data-originaltext="celui" data-start="240" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">celui</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="250" data-originaltext="prévu" data-start="246" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">prévu</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="255" data-originaltext="pour" data-start="252" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">pour</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="265" data-originaltext="l'échange" data-start="257" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">l</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">'</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">échange</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="270" data-originaltext="dans" data-start="267" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">dans</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="274" data-originaltext="les" data-start="272" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">les</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="279" data-originaltext="plus" data-start="276" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">plus</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="285" data-originaltext="brefs" data-start="281" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">brefs</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="292" data-originaltext="délais" data-start="287" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">délais</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="297" data-originaltext="afin" data-start="294" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">afin</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="300" data-originaltext="de" data-start="299" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">de</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="306" data-originaltext="vivre" data-start="302" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">vivre</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="313" data-originaltext="encore" data-start="308" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">encore</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="318" data-originaltext="plus" data-start="315" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">plus</SPAN></SPAN> <SPAN class="corrected-phrase corrected-phrase_synonyms-mode ng-star-inserted" data-end="331" data-originaltext="d'expérience" data-start="320" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">d</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">'</SPAN><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction corrected-phrase__displayed-text_synonyms-mode ng-star-inserted">expérience</SPAN></SPAN><SPAN class="corrected-phrase ng-star-inserted" data-end="332" data-originaltext="." data-start="332" data-text=""><SPAN class="corrected-phrase__displayed-text corrected-phrase__displayed-text_no-correction ng-star-inserted">.</SPAN></SPAN></P> <P><SPAN>N'hésitez pas à revenir sur la Communauté.</SPAN></P> <P><SPAN>Bonne soirée&nbsp;<span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span>.</SPAN></P> Fri, 30 May 2025 16:31:52 GMT https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12493619#M72475 Kyali_K 2025-05-30T16:31:52Z https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12493653#M72476 <P>Je l'ai acheté directement sur le site de Samsung, étant en plus dans les 14 jours de rétractation on m'a rapidement proposé un échange ou remboursement. Demande d'échange effectuée <span class="lia-unicode-emoji" title=":mains_en_prière:">🙏</span></P> Fri, 30 May 2025 16:38:05 GMT https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12493653#M72476 Waketala 2025-05-30T16:38:05Z https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12511651#M72477 <P>Bonjour&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/80509903">@Waketala</a>,</P> <P>Ravi que la demande d'échange ait été effectuée&nbsp;<span class="lia-unicode-emoji" title=":visage_souriant_légèrement:">🙂</span>.</P> <P>Excellente journée et bon début de week-end à vous.</P> Mon, 02 Jun 2025 08:42:05 GMT https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12511651#M72477 Kyali_K 2025-06-02T08:42:05Z https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12646688#M72478 <P>Update: voilà désormais plus de 2 semaines que ma TV a été récupérée par le transporteur, et depuis silence radio. Chaque jour un nouveau discours:</P><P>- la TV n'est pas encore arrivée en entrepôt</P><P>- la TV est a l'entrepôt et doit être scannée</P><P>- la TV d'échange va être envoyée sous 48h</P><P>- la TV est toujours avec le transporteur et Samsung ne peut pas me donner d'informations complémentaires.</P><P>&nbsp;</P><P>Hallucinant. Une TV à 3600€ défectueuse a la livraison et on me balade depuis des jours.</P><P>15 jours sans TV, avec un imperatif pro de devoir être livré avant le 1er Juillet sous peine de ne pouvoir être à mon domicile pour la livraison.&nbsp;</P><P>Je me renseigne pour faire totalement annuler ma commande et avoir un remboursement.</P><P>Pourtant fidèle à Samsung, je pense que cette fois ci c'est le coup de trop.</P> Wed, 18 Jun 2025 12:20:38 GMT https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12646688#M72478 Waketala 2025-06-18T12:20:38Z https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12647827#M72479 <P>Bonjour&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/80509903">@Waketala</a>,</P> <P>Je suis navré pour la situation que vous rencontrez concernant l'échange de votre téléviseur et je comprends la gêne.</P> <P>Compte tenu de l’évolution de cette situation,&nbsp;<SPAN data-teams="true">je vous invite à contacter</SPAN><SPAN data-teams="true">&nbsp;la modératrice&nbsp;<a href="https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/63513217">@JoséeB</a>&nbsp;en message privé, car elle est plus habilitée à intervenir sur les demandes liées à Samsung Shop.</SPAN></P> <P><SPAN data-teams="true">Comment envoyer un message privé : <A href="https://eu.community.samsung.com/t5/tutoriels/nouvelle-interface-comment-envoyer-un-message-priv%C3%A9/ta-p/2767054" target="_blank">https://eu.community.samsung.com/t5/tutoriels/nouvelle-interface-comment-envoyer-un-message-priv%C3%A9/ta-p/2767054</A></SPAN></P> <P><SPAN data-teams="true">J'espère qu'il y aura une avancée et suite favorable.</SPAN></P> <P><SPAN data-teams="true">Bonne fin de journée.</SPAN></P> Wed, 18 Jun 2025 15:27:31 GMT https://eu.community.samsung.com/t5/t%C3%A9l%C3%A9viseurs/tv-ai-oled-s95f/m-p/12647827#M72479 Kyali_K 2025-06-18T15:27:31Z