Thema "Re: Samsung SSDs Firmware Update (ISO Image Tool) - No SSDs found" in Notebooks, SSD, & IT

Samsung SSDs Firmware Update (ISO Image Tool) - No SSDs found

thn80 — Tue, 07 May 2024 06:51:29 GMT

Hello,

in a new system I installed two 1 TB Samsung EVO 870 SSD drives and want to check for firmware updates and - if available - install them, before installing the new system onto the drives.
As the system has no Operating System installed, yet, I downloaded the artifact “SATA SSD-870 EVO Firmware” from https://semiconductor.samsung.com/consumer-storage/support/tools/ site and created a bootable USB drive out of the ISO image (using the tool Rufus).

But now the problems start:
I booted successfully my Supermicro A2SDi-8C-HLN4F with the USB drive, but the Samsung software does not find the SSD drives (connected to the onboard SATA controller). To avoid possible issues with the specific Supermicro board, I also installed one of the SSDs into a Lenovo Thinkpad, which also booted fine from the USB drive, but the Samsung Software again was not able to detect the SSD. As a last try, I booted an old machine with a consumer Gigabyte motherboard and the same there.

Does the Samsung update tool from the ISO not work?
Have I downloaded the wrong artifact?
Any ideas?

Thanks a lot in advance,

Thomas

Re: Samsung SSDs Firmware Update (ISO Image Tool) - No SSDs found

Barney0w — Tue, 07 May 2024 06:55:06 GMT

Hast Du denn schon einmal die Magician Software installiert und die SSD damit gesucht?

Re: Samsung SSDs Firmware Update (ISO Image Tool) - No SSDs found

thn80 — Tue, 07 May 2024 07:03:57 GMT

Da auf dem Rechner noch kein Betriebssystem installiert ist (ich möchte es nach dem Firmware-Update installieren um potentiellen Datenverlust zu vermeiden), kann ich die Magician Software auf dem System nicht ausführen. Daher habe ich den Weg über das von Samsung angebotene ISO-Image gewählt.

Re: Samsung SSDs Firmware Update (ISO Image Tool) - No SSDs found

Nakatan — Tue, 07 May 2024 08:46:19 GMT

Hier hatte jemand ein sehr ähnliches Problem und da war der Samsung Magician auch die Lösung:
https://eu.community.samsung.com/t5/notebooks-ssd-it/hilfe-benötigt-samsung-portable-ssd-t5-wird-von-macbook-m1-nicht/td-p/9807000?src=ShareByUserCM