téma I can't log in to samsung account due to 2 step verification. v Ostatní Chytré Telefony

I can't log in to samsung account due to 2 step verification.

Dapton — Mon, 03 Jul 2023 11:24:08 GMT

I bought new phone, Samsung A54 5G. When I created my samsung account, I chose to sign in with my google account. And after it shows me the login to my Samsung account and then the box with its step-by-step authentication popped up for me.

I can't do this two-factor authentication because the number to which the sms is sent is wrong, another way using another Galaxy device that I do not own or have at home except my new mobile and I did not get backup codes.

So I created a new account on the site, samsung.com. I put another email there. I logged in, but I can't change my email to my current one, and I can't even connect to my google account.

Re: I can't log in to samsung account due to 2 step verification.

PetrKaspar — Mon, 03 Jul 2023 17:10:34 GMT

Zkus to znovu,a česky. Třeba se pak dočkáš rady 👍

Re: I can't log in to samsung account due to 2 step verification.

fajnSnek — Tue, 04 Jul 2023 07:35:44 GMT

Good afternoon @Dapton

Thank you for your question. This is primary Czech Commununity, but I will try to help you. Regarding to your email question, it is not possible to change email for Samsung Account once it is created. Regarding to two-factor authentication, your telephone number is not correct, or you did not receive SMS? Try login Via https://account.samsung.com/membership/intro and check last numbers of your mobile number if it is correct. Sometise you have to make more attemts, because SMS did not come...